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Shipping Policy

We deliver to more than 170 countries around the world. Items are delivered directly to your doorstep. We offer Aramex delivery services. We deliver normally within 2 - 8 days.

Shipping Cost & Delivery Times

Delivery Within UAE

All orders within UAE are shipped via Aramex free of charge. Orders are generally dispatched the following business day, and will typically be delivered on the same day of the dispatch.

International Shipping

All international orders are sent using Aramex. Delivery will take from 3-5 days depending on the country and local customs procedure. Please refer to the table below to find out the time for delivery.

Time In Transit

CountryDays
Afghanistan3-5
Dominica4-5
Lithuania4-5
Serbia & Montenegro5-6
Albania4-5
Dominican Rep4-5
Luxembourg2-3
Seychelles5-6
Algeria3-5
Ecuador4-5
Macau3-4
Sierra Leone6-7
American Samoa7-8
Egypt2-3
Macedonia4-5
Singapore2-3
Andorra3-4
El Salvador4-5
Madagascar4-5
Slovakia2-3
Angola5-6
Eritrea3-5
Malawi4-5
Slovenia4-5
Anguilla5-6
Estonia3-4
Malaysia2-4
Solomon Islands5-6
Antigua & Barbuda5-6
Ethiopia2-3
Maldives3-4
South Africa2-4
Argentina4-5
Fareo Islands5-6
Mali6-7
Spain2-3
Armenia4-5
Fiji Islands5-6
Malta2-3
Sri Lanka2-3
Aruba4-5
Finland2-3
Marshall Is.7-8
St. Kitts & Nevis5-6
Australia2-3
France2-3
Martinique5-6
St. Lucia5-6
Austria2-3
French Guiana4-5
Mauritania6-7
St. Vincent& Grenadine5-6
Azerbaijan3-4
French Polynesia7-8
Mauritius3-4
Sudan2-3
Bahamas4-5
Gabon6-7
Mayotte7-8
Surinam5-6
Bahrain1
Gambia4-5
Mexico4-5
Swaziland5-6
Bangladesh2-3
Georgia3-4
CountryDays
Moldova4-5
Sweden2-3
Barbados4-5
Germany2-3
Monaco3-4
Switzerland2-3
Belarus4-5
Ghana4-5
Montserrat5-6
Syria2-3
Belgium2-3
Gibraltar4-5
Morocco1-3
Taiwan2-3
Belize4-5
Greece2-3
Mozambique4-5
Tajikistan5-6
Benin5-6
Greenland5-6
Myanmar4-5
Tanzania3-4
Bermuda4-5
Grenada5-6
Namibia4-5
Thailand3-4
Bolivia4-5
Guadeloupe5-6
Nepal2-3
Togo7-8
Bosnia & Herzegovina5-6
Guam5-6
Netherlands2-3
Trinidad & Tobago5-6
Botswana4-5
Guatemala4-5
Netherlands Antilles5-6
Tunisia3-5
Brazil4-5
Guinea Bissau6-7
New Caledonia7-8
Turkey2-3
Brunei4-5
Guyana5-6
New Zealand3-5
Turks & Caicos Islands5-6
Bulgaria3-4
Haiti5-6
Nicaragua4-5
Tuvalu7-8
Burkina Faso5-6
Honduras 4-5
Niger6-7
Uganda3-4
Burundi5-6
Hong Kong2-3
Nigeria3-5
Ukraine4-5
Cambodia4-5
Hungary2-3
Northern Ireland2-3
United Kingdom1-2
Cameroon5-6
Iceland3-4
North Mariana Is.7-8
United States 2-3
CountryDays
Canada2-3
India1-3
Norway2-3
Uruguay4-5
Canary Islands3-4
Indonesia2-4
Oman1-2
Uzbekistan3-5
Cape Verde5-6
Iran2-4
Pakistan2-4
Vanuatu7-8
Cayman Islands4-5
Iraq3-4
Palau7-8
Vatican City2-3
Central African Rep5-6
Ireland2-3
Palestine4-5
Venezuela4-5
Chad5-6
Isle of Man2-3
Panama4-5
Vietnam3-4
Channel Islands3-4
Italy2-3
Papua New Guinea7-8
Virgin Is.-British5-6
Chile4-5
Ivory Coast5-6
Paraguay5-6
Virgin Is.-US5-6
China2-5
Jamaica5-6
Peru5-6
Yemen2-3
Christmas Islands6-7
Japan2-4
Philippines2-4
Zambia3-4
Cocos Kelling Is.7-8
Jordan1-2
Poland2-3
Zimbabwe3-4
Colombia4-5
Kazakhstan 2-4
Portugal3-4
Comoros4-5
Kenya2-3
Puerto Rico4-5
Congo6-7
Korea South2-4
Qatar1
Cook Islands6-7
Kuwait1
Reunion Islands5-6
Costa Rica4-5
Laos3-4
Romania2-3
Croatia4-5
Latvia4-5
Russia3-5
Cyprus2-3
Lebanon2-3
Rawanda6-7
Czech Republic2-3
CountryDays
Lesotho3-4
San Marino4-5
Dem Rep of Congo6-7
Liberia6-7
Saudi Arabia1-3
Denmark2-3
Libya2-3
Scotland2-3
Djibouti4-5
Liechtenstein3-4
Senegal4-5

Note : Transit time is an approximate number of days based on the capital city.

Customs & Import Duty

For all countries except UAE, your order may be subject to import duties and taxes, which are levied once your package reaches your country. Aura b. does not collect duties and taxes and cannot predict what your particular charges may be as it differs from country to country.

If you do incur these additional charges, they must be rendered in order for your package to clear customs. Upon arrival in the destination country, you will be contacted by your local customs bureau to advice of the customs cost. For more information regarding your country's custom policy, please contact your local customs office.

Insurance

Aura b. insures each purchase against theft and damage during the time it is in transit until it reaches you.

Once the goods are signed for, the responsibility for your purchased goods passes to you.

If you have a question about a delivery for a product which you have ordered, please contact us directly.

Have Your Say HOTLINE: +971 56 7058788 -  EMAIL ADDRESS: ADMIN@AURA-B.COM